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0116 289 4745 sales@sestechnical.co.uk

Terms and conditions

Terms and Conditions of business for SES Technical Ltd

1. DEFINITIONS AND LAW

1.1. “The Equipment” shall mean goods, components and other items hired or sold by SES Technical Ltd or any part thereof
1.2. “The Customer” is the person, firm, corporate or public body hiring or purchasing the Equipment. Any person purporting to act on behalf of the Customer shall be bound by the Contract
1.3. “Consequential loss” shall mean loss of profits, contracts or other consequential loss or damages whatsoever
1.4. “Interest” shall mean interest calculated in accordance with Clause 3.1
1.5. The Contract shall be interpreted and applied in accordance with English Law and the parties to this contract agree to submit to the exclusive jurisdiction of the English Courts

2. HIRE TERMS

2.1. Charges
2.1.1. Hire charges commence from the date stated in the contract and are payable for the period of hire
2.1.2.Equipment must be returned by 12 noon on the date specified in the Contract in a clean and serviceable condition and the Customer must obtain the supplier’s receipt
2.1.3. Additional charges accrue at the full daily hire rate together with consequential loss in the event of the breach of these conditions or the equipment not being available for use by other customers
2.1.4. All cables must be returned coiled and taped and in default a charge of £2 per cable will be made
2.1.5. SES Technical Ltd provides spare lamps and fuses with Equipment where appropriate. These and any lamps and fuses they replace must be returned with the Equipment and in default their full replacement cost will be charged
2.1.6. All charges are payable on demand

2.2. Hire Period
2.2.1. The hiring period commences at 10:00am on the date specified in the Contract and continues for the period specified in the Contract and terminates at 12 noon on the last day of the hiring period

2.3. Power to Enter this Contract
2.3.1. The signatory to the contract warrants that they are duly authorised on the Customer’s behalf to enter into the contract and hereby personally indemnifies SES Technical Ltd. against all losses and costs that may be incurred by SES Technical Ltd. If this is not the case.

2.4. Customer’s responsibilities
2.4.1. The Customer’s responsibility for the Equipment commences on receipt of the Equipment by the Customer or his agent or on delivery and ends when the Customer is in possession of SES Technical Ltd’s unqualified receipt for the return of all the Equipment
2.4.2. The Customer shall not at any time sell dispose or otherwise part with control of the Equipment or attempt to do so
2.4.3. The Signatory to the Contract and the Customer jointly and severally undertake with SES Technical Ltd. that everyone who uses the Equipment has been properly instructed in its safe and proper operation and will ensure that every user is in possession of necessary instructional material and further will not allow the Equipment to be misused
2.4.4. The Customer will at all times fully indemnify SES Technical Ltd. against any expense liability financial loss claim or proceedings whatsoever in respect of any personal injury or damage to or loss of any property arising out of or in connection with the delivery hire use non use repossession collection return or non return of the Equipment
2.4.5. Nothing in this clause shall affect the statutory rights of the Customers or purport to exclude any liability which may not be excluded under the Unfair Contract Terms Act 1977
2.4.6. It is the responsibility of the client / production company to ensure that the venue (either indoor or outdoor) is waterproof by means of a structure or canopy. Any damage to equipment howsoever caused by either water ingress or inclement weather is chargeable for full repair or replacement.

2.5. Electrical Equipment
2.5.1. Any electrical Equipment should be used with plugs and/or sockets as fitted
2.5.2. If other plugs or sockets are to be fitted by the Customer such work shall be carried out by a competent person who shall also reinstate the same to the original condition prior to redelivery
2.5.3. The Customer shall be responsible at all times to arrange a proper supply of electricity for use with the Equipment and ensure that the Equipment shall at all times be properly earthed

2.6. Equipment Maintenance and Reporting
2.6.1. The Customer shall ensure that the Equipment remains serviceable and clean during the hire period
2.6.2. Any breakdown or unsatisfactory working of Equipment shall be immediately notified to SES Technical Ltd.
2.6.3. The Customer shall under no circumstances attempt to repair the Equipment without prior authorisation from SES Technical Ltd.
2.6.4. Any damaged or unsatisfactory Equipment must be returned to SES Technical Ltd’s premises for examination at the Customer’s cost
2.6.5. If the Equipment is involved in any accident resulting in damage to either the Equipment or other property or injury to any person the Customer shall notify SES Technical Ltd. immediately
2.6.6. Equipment must not be removed from any site originally specified by the Customer or from any subsequently authorised site without prior consent of SES Technical Ltd.

2.7. Compatibility of Equipment
2.7.1. The Customer shall ensure that the Equipment is compatible and may safely be used with any other Equipment being used by the Customer
2.7.2. The Customer shall be responsible for ensuring that any equipment is suitable for their purposes

2.8. Insurance
2.8.1. The Customer agrees to pay SES Technical Ltd the full retail cost of any Equipment lost stolen or damage beyond economic repair (without deduction for usage wear tear or age
2.8.2. The Customer shall insure the goods against the above liability.
2.8.3. In the event of the customer not having adequate insurance, the equipment is insured under SES Technical Ltd insurance and this can be made available to the customer subject to a contribution of 10% of the total hire charge against our insurance costs. The customer will be held personally responsible for the first £500 of any damage or loss arising during their hire period however so caused.
2.8.4. All monies received by the Customer from any insurance company or third party in settlement of any claim shall be held in trust by the Customer and paid to SES Technical Ltd. on demand to the extent that any such payment is due under this clause
2.8.5. The Customer shall not compromise or settle any claim without the express consent of SES Technical Ltd.
2.8.6. In the case of Equipment which is lost stolen or damaged beyond economic repair the Customer shall pay a charge at the full daily rate together with interest and consequential loss until the Equipment is replaced

2.9. Condition of Returned Equipment
2.9.1. The Customer is fully responsible for care safe keeping and return in good order of the Equipment
2.9.2. The Customer will reimburse all costs incurred by SES Technical Ltd in rectifying the condition of any Equipment returned damaged or unclean and shall in addition pay a charge at the full daily hire rate together with interest and any consequential loss until rectification

2.10. Termination of hire
2.10.1. SES Technical Ltd. Shall be entitled to terminate the contract with immediate effect and to repossess the Equipment if at any time: –
(a) The Customer is in breach of these terms; or
(b) The Customer shall take any steps or if any act or proceeding is commenced in which the Customer’s solvency is in the reasonable view of SES Technical Ltd. in doubt. Such termination shall not affect the right of SES Technical. to recover from the Customer any monies due under this contract interest consequential loss or damages for breach
2.10.2. The Customer hereby authorises SES Technical Ltd. to enter upon any property upon which SES Technical Ltd. reasonably believe any Equipment to be and SES Technical Ltd. in their absolute discretion may recover and remove the Equipment.
2.10.3 The Customer hereby authorises SES Technical Ltd. (Notwithstanding any subsequent instruction to the contrary after the date of the commencement of the Contract) to deduct any sums properly due to SES Technical Ltd. Arising under a breach of these terms from any credit card debit card or charge account details of which are in the possession of SES Technical Ltd.

2.10.4 In the event of the customer terminating the contract at short notice, the following terms are applicable:

(a) 2 Weeks before the contract start date: All direct costs, e.g. site visits, time spent and any cancellation charges levied on us.

(b) 7 Days before the contract start date: 50% of the most recent quote.

(c) 24 Hours before the contract start date: Payment in full of the most recent quote.

The contract is deemed to start when equipment is due to leave the premises.

3.1. Payment and Interest
3.1.1. Where payments are not made on the due date SES Technical Ltd will be entitled to interest and compensation for debt recovery costs under the late payment legislation on the amount that is overdue.
3.1.2. The payment of such interest shall be without prejudice to any other rights or remedies of SES Technical Ltd.
3.1.3. Any legal or other charges incurred in the recovery of money or equipment shall be paid by the Customer
3.1.4. Notwithstanding any provision in these terms of business to the contrary the customer shall if required by SES Technical Ltd. pay such sum on account of the hire charges or price for goods and or services as shall be agreed at the time of placing the order

3.2. Warranty/Returns

3.2.1. For all new products sold we offer a 12 month warranty from our invoice date unless otherwise stated. To provide fair service to our customers, warranty repairs will be dealt with on a first come first served basis. We will endeavor to repair and return the item to you within 21 working days, however this is not always possible.

3.2.2. Goods ordered in error  

(a) All returned items must be in ‘as new’ condition and fully resaleable, complete with all accessories and undamaged original packaging and must be returned within 14 days from delivery.

(b) A restocking fee of 10% will be applied to goods ordered in error.

(c) It is the customers responsibility to return goods to SES Technical Ltd and the customer should ensure adequate insurance is in place.

3.3. Liability
3.3.1. SES Technical Ltd’s liability for any defect in the equipment shall be limited to and in no case exceed: –
(a) any manufacturer’s warranty sold with the equipment; or if there shall be none
(b) replacement or repair of the defective equipment; or
(c) at SES Technical Ltd’s option a refund of the price
3.3.2. Consequential losses
Nothing in these terms and conditions shall make SES Technical Ltd. liable for any consequential loss to the Customer including any expense liability loss claim or proceeding whatsoever caused by or arising out of the late delivery non delivery unsuitability incompatibility or unlawful repossession of the Equipment or any part thereof or any breakdown or stoppage of the same.

3.3.3. SES Technical Ltd does not accept responsibility for the following:

(a) Any use of equipment which is against the advise of SES Technical Ltd.

(b) Careless or improper use of equipment.

3.4. Force Majeure
3.4.1. Although the Seller shall use all reasonable endeavours to discharge its obligations under a Contract in a prompt and efficient manner, it does not accept responsibility for any failure or delay caused by circumstances beyond its control.

3.5. Injury to Persons and Damage to Property
3.5.1. Subject to 3.3. above SES Technical Ltd shall not be liable for any loss other than that which directly arises from any injury to persons or damage to tangible property where and only to the extent that such injury or damage is caused by any defects in the Equipment and where such defect is caused by the negligence of SES Technical Ltd.

3.6. Rights Reserved
3.6.1. Any failure by SES Technical Ltd to enforce any or all of these conditions shall not be construed as a waiver of any of SES Technical Ltd.’ rights hereunder
3.6.2. If any term in this contract shall be held invalid such invalidation shall not affect the validity of the remaining terms

3.7. Terms of Contract
3.7.1. These conditions have effect in substitution for and to the exclusion of any condition put forward by the Customer.

3.8. Delivery and Carriage
3.8.1. All times quoted or stated for delivery are approximate only
3.8.2. Hire charges or sale prices do not include carriage. Any expenses incurred by SES Technical Ltd. in delivery or recovering equipment or attempting the same will be paid by the Customer
3.8.3. Where carriage charges are quoted by SES Technical Ltd. such charges will include only for the time to load or unload alongside the SES Technical Ltd.’ vehicle at the address specified by the Customer. Further time or attendance will be paid for by the Customer

3.9. Copyright
3.9.1. SES Technical Ltd. notifies the Customer that playing or showing copyright material in circumstances where the Customer or anyone authorised by him does not hold the appropriate Licence of the copyright holder he will infringe copyright and may become liable in damages for so doing
3.9.2. The Customer by accepting delivery of sound or visual reproduction equipment warrants that he has or will obtain the appropriate Licence for the said performance playing or showing, prior to using the equipment for the said purpose
3.9.3. We reserve the right to record and monitor telephone conversations for staff training and other purposes.